FAQs / Common Questions
How long does it take to get an appointment?
We offer same day appointments. You shouldn’t have to wait more than 10 minutes to see the doctor.
Are you accepting new patients?
Yes, we have the capacity to accept new patients while maintaing the level of care that your family deserves.
How can I prepare for my appointment?
If you are a new patient plan to arrive 10 to 15 minutes before your scheduled appointment time. Please go to the Forms & Links section on this website to download, print and fill out the ‘New Patient Registration Form’ and ‘Medical History Form’ and bring them with you. This will save time and expedite the registration process on arrival.
If you are an established patient, you should arrive 5 to 10 minutes before your scheduled time.
What should I bring with to my appointment?
Always bring ID and your insurance card.
How long will it take to get my test results?
Five to seven days business days
How long should I fast before a blood test?
If you are being tested for diabetes or cholesterol, you should fast for 12 hours. You may drink water or black coffee without sugar.
Can I take my regular medications before a blood test?
Do you accept Medicare?
Yes, we accept Medicare.
Do you accept Medicaid?
No, not at this time.
Which immunizations should my child have and when?
Please visit the CDC website here for the latest reccomendations
Can I see you if I don’t have health insurance?
Absolutely, we accept payment by cash, credit card and check.
Can I get lab tests ordered before my appointment?
No, we do not order lab tests before an appointment or without first evaluating the patient. There are several reasons for this policy:
• Patient Evaluation: If you are an established patient who has not been seen for several months, we need to determine whether you are coming in for a physical, a follow-up, or have new symptoms or concerns. Ordering labs in advance without this context could lead to unnecessary or inappropriate testing.
• Insurance Considerations: Lab orders must be associated with a diagnosis, and verifying insurance coverage beforehand can be complex. If a test is not covered, the patient may receive a significant out-of-pocket bill.
• Urgent or Critical Results: Some lab results, including critical findings, may be reported at any time, even in the early hours of the morning. If we have not recently evaluated a patient and a critical result arises, we may need to contact the patient urgently or even involve emergency services (911) if the situation is severe and the patient is unresponsive.
For these reasons, all lab orders are made only after an in-person evaluation to ensure appropriate and safe patient care.
Call Us (630) 236-8018
Fax Us (630) 236-8949
For life-threatening emergencies, please call 911